Faqs

CAN YOU COLOUR MATCH FURNITURE FOR ME?

Due to timber being a natural living product, the grain and structure of each unit is unique. It is unfortunately not possible to achieve a perfect uniformity of colour between units. To colour match an old unit with a new unit is quite difficult and not recommended as timber ages over time and will develop deeper colour at different stages. Your furniture may differ slightly with the product you saw in store due to the grain of the timber, this is what makes your piece unique and special.

WHY SHOULD I PURCHASE MY DINING SETTING AT THE SAME TIME AS MY CASE GOODS?

Purchasing your complete settings at the same time will allow us to use the same selection of timber and therefore matching all your units better than if purchased at different times. This will provide you with the best possible match of grains. Also, your colour will match as it will all be run through staining at the same time.

CAN YOU STAIN YOUR UNITS WITH A STAIN PROVIDED BY ME?

Our staining process does not allow for one off colour runs. We try and test all our stain colours precisely to be sure that with age the colour is still as vivid and rich as when it left us. This ensures a quality finish every time.

CAN YOU MODIFY THE DIMENSIONS ON YOUR UNITS FOR ME?

Our factory runs on 4 high quality automated computerised machinery which is programmed with all units dimensions. We cannot alter the dimensions of units as this requires the machines to be re-programmed.

Altering the unit’s dimensions can also jeopardise the strength and stability of the design.

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